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Privacy Policy

Registered Address:

OM AUTOMATION

Plot-52, Lakhabawal Ind Estate, Naghedi 361006, Jamnagar, Gujarat (INDIA)

+91 8141395612

GST | 24APEPM7060H1ZY

At Gateswale, we value your privacy and are committed to safeguarding your personal data. This privacy policy outlines how we collect, use, and protect the information you provide when you interact with us. By visiting www.gateswale.com, you consent to the practices described in this policy.

Cookies

We use cookies to enhance your experience and differentiate you from other users of our website. Cookies allow us to optimize your browsing experience and improve our website functionality. For more information about how we use cookies, please refer to our Cookie Policy.

Why We Collect Your Personal Data

We collect personal data for several reasons, as outlined below:

 

With Your Consent

When you sign up for our mailing list or agree to receive marketing updates, we collect your data with your consent. You can withdraw your consent at any time by clicking the “unsubscribe” link in our emails.

 

To Fulfill a Contract

When you purchase a product or service, we require certain data, such as your delivery address, to process your order and fulfill our contractual obligations.

 

Legal Obligations

We are required to collect and retain certain data for legal purposes, such as maintaining transaction records for tax compliance.

 

Legitimate Business Interests

Some data is collected to support our legitimate business activities, which may include:

Gathering feedback to improve our products and services.

Understanding customer behavior on our website.

Personalizing marketing communications to better suit your preferences.

Enhancing our offerings and customer service.

Maintaining a public profile to promote our business in the media.

We are committed to handling your personal information responsibly and in accordance with applicable privacy laws. For any questions or concerns about how your data is used, feel free to contact us at support@gateswale.com

Why We Collect Your Personal Data

Privacy Policy (Simplified)

Information You Provide to Us:

Contact Details: Your name, address, and email.

 

Account Details: Information provided when creating an online account.

 

Order Details: Products or services purchased.

 

Payment Details: Used for transactions (we do not store these).

 

How We Use This Information:

To deliver products and services.

To manage and process orders, payments, and refunds.

To ensure customer authenticity and prevent fraud.

To send electronic copies of your order or receipt.

To gather feedback about your purchases.

 

Usage Data:

  • Product Interactions: Items purchased, viewed, or searched for, along with purchase times and methods.
  • Communication Activity: Whether you opened or clicked links in our emails.

 

Purpose:

To enhance our services and make better business decisions.

  • To provide tailored and relevant services.

Communication Data:

  • When You Contact Us
    Details include your contact info, the content of your message, and how you reached us (email, phone, social media, etc.).
  • Our Responses
    Messages we send back to you.

 

Purpose:

  • To provide exceptional customer support.
  • To improve our services based on your feedback.

 

Newsletter Subscriptions:

  • We may collect your approximate location, gender, age, and email preferences.

Purpose:

  • To keep you updated on our products, offers, and news.
  • To customize email content for clarity and relevance.

 

Website Data:

  • Technical Info: Includes IP address, browser details, time zone, operating system, and platform.
  • Site Usage: Pages visited, time spent, actions (scrolling, clicks), and errors.

Purpose:

  • To troubleshoot and improve website functionality.
  • To enhance security and make personalized product recommendations.
  • To measure and improve the effectiveness of advertisements.

 

Information from Third Parties:

  • Sources: Banks, payment providers, analytics platforms, credit agencies, etc.
  • Purpose:
    • To process payments and refunds.
    • To verify customers and prevent fraud.
    • To understand customer preferences for better products and services.

Sharing Your Personal Data

To provide you with our services, we may share your personal information with trusted partners, including:

 

IT support, delivery, and marketing service providers.

 

Database, email, and payment processors.

 

Analytics and search engine companies to improve and optimize our website.

 

Credit agencies to assess credit scores when required for a contract.

 

We may also share your data if:

It is necessary to comply with legal obligations.

  • We need to enforce our terms, protect our rights, or ensure the safety of our customers and business.
  • Fraud prevention or credit risk reduction requires information sharing with other organizations.

Data Storage and Security

Your data is stored on secure servers, and payment transactions are encrypted using SSL technology.

If you have a password for accessing certain parts of our site, it is your responsibility to keep it confidential.

 

Note: While we strive to secure your data, online transmissions may not be completely safe. Any information sent to us is at your own risk. Once received, we follow strict security measures to prevent unauthorized access.

 

Transferring Data Internationally

Sometimes, we may need to transfer your data outside the European Economic Area (EEA) to third-party processors.

  • We ensure your data is handled securely and follows GDPR guidelines.
  • We use approved data protection clauses or valid privacy shield certifications for such transfers.

 

Data Retention

We only keep your personal information as long as necessary for its original purpose.

 

Privacy Policy Updates

  • Any updates to our privacy policy will be posted here.
  • Significant changes will be communicated to you via email if applicable.
  • Please review this page periodically for updates.

Last updated: 24th December 2024.

 

Your Rights

You have the right to:

 

Confirm Data Use: Ask if we are using your personal information and why.

 

Access Your Data: Request a copy of the information we hold about you.

 

Correct Your Data: Ask us to update or fix any incorrect information.

 

Stop Marketing: Withdraw your consent for marketing communications.

 

Stop Processing: Request that we stop processing your data.

 

Delete Your Data: Ask us to delete your personal information.

 

Restrict Usage: Limit how we use your data in specific circumstances.

 

Transfer Data: Request help to move your information to another company.

To make any of these requests, email us at support@gateswale.com, or write to us using the address provided on our website. To protect your privacy, we may ask you to verify your identity before processing your request.

You can also update your information by logging into your account or withdraw consent for emails by clicking the “unsubscribe” link in our messages.

 

Important Note: These rights may not apply in all situations, such as when legal obligations require us to retain data, when a contract is still active, or when the data is relevant to a legal matter. If we cannot fulfill your request, we will explain why.

Children’s Data

Our website is for individuals aged 16 and above. If we discover that we have collected data from someone under 16, we will delete it.

Contact Us

For any questions, comments, or requests about this privacy policy, please email us at support@gateswale.com.

 

 

Thank you to our all the valuable Customers

Gateswale
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